1. Worth to know
  2. Medical advice around the clock

Medical advice around the clock

When you're insured with Sympany, you can have peace of mind around the clock. Medgate provides medical advice, recommendations and support 24 hours a day.

Sympany takes better care of you!

  • Sudden symptoms in the middle of the night?
  • General medical questions?
  • Lack of clarity after a visit to the doctor?
  • Displaying some symptoms of illness yet not sure whether you really need to see a doctor?

 

Medgate is available to help you around the clock every day of the week.

24 hours a day, 7 days per week

This service is free for all Sympany policyholders (regular domestic phone tariff applies).

For callmed 24 and casamed pharm customers:

+41 844 852 852

For flexhelp24 customers:

+41 844 654 654

For all other Sympany customers

+41 844 000 724

What is Medgate?

The Medgate Swiss Center for Telemedicine is an independent teleconsultation provider. Doctors and telemedicine assistants are available to help you around the clock every day of the week.

Medgate: here's how it works!