Annual report

Healthcare costs continued to rise in Switzerland in 2023, which also had an impact on Sympany’s business. The company closed 2023 with a loss of CHF 58.2 million since the tightly calculated premiums were unable to cushion the high inflation. As the high equity base shows, Sympany remains in a good financial position. It was able to maintain strong customer growth in 2023 and once again achieve excellent satisfaction scores in independent customer surveys.