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Sympany has been committed to helping private individuals and companies for more than 100 years. It offers both health insurance and accident insurance as well as property and liability insurance. Its head office is in Basel.

As one of our customers, you will benefit from the first surplus model on the Swiss health insurance market which applies to both basic insurance and supplementary insurance. This model envisages repayments if medical treatment costs are lower than the figure which was anticipated when the premiums were set.

Structure and Organisation

The group of companies under the umbrella of the Sympany Foundation comprises five subsidiaries: Vivao Sympany AG, Moove Sympany AG, Kolping Krankenkasse AG, Sympany Versicherungen AG and Sympany Services AG.

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Corporate Governance

Sympany publishes the main principles of its business. This creates transparency for all stakeholders, such as customers, partners and the public. With its Corporate Governance information, Sympany also complies with regulatory requirements on the disclosure of information in the Annual Report.

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Facts and Figures

Sympany has around 261,100 private customers, some 206,700 of whom have basic insurance cover, all of them served by 509 employees. Sympany gives its policyholders a direct stake in its success: in 2019, CHF 21.3 million was allocated to the surplus fund.

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Annual report

Sympany is looking back at a successful 2019 and has a total of around 4,500 more compulsory basic insurance customers as of 1 January 2020 than in the previous year. The company’s profits amounted to CHF 78.4 million. Sympany allocated CHF 21.3 million of these to the surplus fund. With the surplus payment, Sympany allows its customers to share in the company’s success.

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The history of Sympany and its predecessor ÖKK, founded in Basel 100 years ago, has been an eventful one, marked by change, dynamism and challenges, by tradition and by innovation.

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Customer advisory council

Sympany is the only Swiss health insurer with a customer advisory council. It evaluates suggestions on document layout, gives feedback on the comprehensibility of information letters or contributes own new ideas

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The aim of our sponsorship is to create added value for the company, our customers and our staff.

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