Company

The group of companies under the umbrella of the Sympany Foundation comprises Sympany Holding AG and its subsidiaries.

Sympany publishes the main principles of its business. This creates transparency for all stakeholders, such as customers, partners and the public. With its Corporate Governance information, Sympany also complies with regulatory requirements on the disclosure of information in the Annual Report.

Sympany has around 287,000 private customers, some 239,200 of whom have basic insurance cover, all of them served by 656 employees.

In spite of a challenging climate, Sympany has remained a reliable partner for its policyholders and remains in a strong financial position. 2022 resulted in a loss of CHF 61.5 million, caused primarily by higher benefits costs and negative returns on investments. Equity and solvency are, however, stable. Strong customer growth and high customer satisfaction are very encouraging signs.

The history of Sympany and its predecessor ÖKK, founded in Basel 100 years ago, has been an eventful one, marked by change, dynamism and challenges, by tradition and by innovation.

Sympany is the only Swiss health insurer with a Customer Advisory Council. It evaluates suggestions on document layout, gives feedback on the comprehensibility of information letters or contributes own new ideas