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Company

Sympany has been committed to helping private individuals and companies for more than 100 years. It offers both health insurance and accident insurance as well as property and liability insurance. Its head office is in Basel.

Structure and Organisation

The group of companies under the umbrella of the Sympany Foundation comprises Sympany Holding AG and its subsidiaries.

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Corporate Governance

Sympany publishes the main principles of its business. This creates transparency for all stakeholders, such as customers, partners and the public. With its Corporate Governance information, Sympany also complies with regulatory requirements on the disclosure of information in the Annual Report.

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Facts and Figures

Sympany has around 287,000 private customers, some 239,200 of whom have basic insurance cover, all of them served by 656 employees.

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Annual report

In spite of a challenging climate, Sympany has remained a reliable partner for its policyholders and remains in a strong financial position. 2022 resulted in a loss of CHF 61.5 million, caused primarily by higher benefits costs and negative returns on investments. Equity and solvency are, however, stable. Strong customer growth and high customer satisfaction are very encouraging signs.

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History

The history of Sympany and its predecessor ÖKK, founded in Basel 100 years ago, has been an eventful one, marked by change, dynamism and challenges, by tradition and by innovation.

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Our customers help us make things better.

Customer Advisory Council

Sympany is the only Swiss health insurer with a Customer Advisory Council. It evaluates suggestions on document layout, gives feedback on the comprehensibility of information letters or contributes own new ideas

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