Change my franchise
If you make use of medical services, you must also contribute to the costs – according to law. Part of the cost contribution is the franchise. You can determine its amount yourself. With a higher franchise, you will pay lower premiums. You can notify us online of changes to your franchise.
Facts about the franchise
The franchise can be altered as of 1 January of each year. The deadlines are:
-
Do you wish to reduce your franchise? Your request must reach us before the last working day of November.
-
Do you wish to increase your franchise? You have until the last working day of the year to send us your request.
Choose a franchise that you can easily pay at any time together with the deductible. You can choose from the following franchise options:
| Adults | |||||
|---|---|---|---|---|---|
| 300 | 500 | 1,000 | 1,500 | 2,000 | 2,500 |
| Children | ||||
|---|---|---|---|---|
|
Vivao Sympany AG, |
0 | 200 | 400 |
600 |
|
Moove Sympany AG* |
0 | 500 | ||
* You can see your insurance provider on your policy as well as on every premium invoice or benefit statement. You can find these documents in your inbox in mySympany.