Change my franchise
If you make use of medical services, you must also contribute to the costs – according to law. Part of the cost contribution is the franchise. You can determine its amount yourself. With a higher franchise, you will pay lower premiums. The franchise can be altered as of 1 January of each year. The deadlines are:
Reducing your franchise: 30 November
Increasing your franchise: 31 December
Please note: Sympany must receive your notification no later than 5 pm on the last working day before these deadlines. The postmark does not count, so please allow for public holidays in December.
Our tip: choose a franchise that you can easily pay at any time together with the deductible. You can choose from the following franchise options:
Vivao Sympany AG,
Moove Sympany AG*
* You can see your insurance provider on your policy as well as on every premium invoice or benefit statement. You can find these documents in your inbox in mySympany.