Change my franchise
If you make use of medical services, you must also contribute to the costs – according to law. Part of the cost contribution is the franchise. You can determine its amount yourself. With a higher franchise, you will pay lower premiums. The franchise can be altered as of 1 January of each year. The deadlines are:
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Reducing your franchise: 30 November
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Increasing your franchise: 31 December
Please note: Sympany must receive your notification no later than 5 pm on the last working day before these deadlines. The postmark does not count, so please allow for public holidays in December.
Our tip: choose a franchise that you can easily pay at any time together with the deductible. You can choose from the following franchise options:
| Adults | |||||
|---|---|---|---|---|---|
| 300.– | 500.– | 1'000.– | 1'500.– | 2'000.– | 2'500.– |
| Children | ||||
|---|---|---|---|---|
| Vivao Sympany AG, |
0.– | 200.– | 400.– | 600.– |
| Moove Sympany AG* |
0.– | 500.– | ||
* You can see your insurance provider on your policy as well as on every premium invoice or benefit statement. You can find these documents in your inbox in mySympany.