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Change my franchise

If you make use of medical services, you must also contribute to the costs – according to law. Part of the cost contribution is the franchise. You can determine its amount yourself. With a higher franchise, you will pay lower premiums. You can notify us online of changes to your franchise.

Facts about the franchise

The franchise can be altered as of 1 January of each year. The deadlines are:

  • Do you wish to reduce your franchise? Your request must reach us before the last working day of November.

  • Do you wish to increase your franchise? You have until the last working day of the year to send us your request.

Choose a franchise that you can easily pay at any time together with the deductible. You can choose from the following franchise options:

300 500 1,000 1,500 2,000 2,500



Vivao Sympany AG,
Kolping Krankenkasse AG*

0 200 400


Moove Sympany AG*

0 500    

* You can see your insurance provider on your policy as well as on every premium invoice or benefit statement. You can find these documents in your inbox in mySympany.

Form: change franchise

New franchise

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