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Report accident & make a claim

Quickly and easily

Accidents happen, but Sympany is here to support you. Please select below whether the accident affects people, your vehicle or your household contents, then complete the relevant form in full and send it to us as soon as possible. Thank you!

Personal or dental accident

You can download the form for reporting accidents or dental accidents here:

Personal accident

Personal accident abroad

Dental accident

Please note: If you are unemployed or working less than eight hours per week for the same employer, you need to include accident cover as part of your basic insurance. In this case, you must contribute to the costs for medical treatment following an accident. This cost contribution doesn’t apply if you have accident insurance through your employer. More information on accident insurance >

Contact us

+41 58 262 42 00

or use the contact form

Stone chip on your windscreen?

Damaged side or rear window?

Thanks to the cooperation between Sympany and Carglass®, you benefit from crystal-clear advantages when it comes to glass repairs to your car.

Please click here to make an appointment with Carglass now online (in German)

Claim form vehicle

In an emergency, call our 24-hour emergency hotline.

+800 55 455 500

Premium calculator basic insurance