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Report accident & make a claim

Quickly and easily

Accidents happen, but Sympany is here to support you. Please complete the relevant form in full and send it to us as soon as possible. Thank you!

Personal or dental accident

You can download the form for reporting accidents or dental accidents here:

PDF form Personal accident

PDF form Personal accident abroad

PDF form Dental accident


Please note:

  • If you have included accident insurance in your basic insurance, you must contribute to the costs of medical treatment (deductible, excess, hospital contribution).
  • If you work at least 8 hours a week for the same employer, you are insured against accidents through them. Please report the accident directly to your employer. In this case, you do not pay any cost sharing.

More information on accident insurance >

Household claims forms

Please complete the form, sign it and send it by e-mail or post to the address stated on the form.

The damage affects …

In an emergency, call our 24-hour emergency hotline.

+41 58 521 11 75

Vehicle damage form

Please complete the form, sign it and send it by e-mail or post to the address stated on the form.

Download the "Vehicle Claims report" form (PDF, in German) >

In an emergency, call our 24-hour emergency hotline.

+41 58 521 11 75

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