Report accident & make a claim
Quickly and easily
Accidents happen, but Sympany is here to support you. Please select below whether the accident affects people, your vehicle or your household contents, then complete the relevant form in full and send it to us as soon as possible. Thank you!Personal or dental accident
You can download the form for reporting accidents or dental accidents here:
Please note: If you are unemployed or working less than eight hours per week for the same employer, you need to include accident cover as part of your basic insurance. In this case, you must contribute to the costs for medical treatment following an accident. This cost contribution doesn’t apply if you have accident insurance through your employer. More information on accident insurance >
Household contents claim forms
Household contents and buildings insurance claim form
Personal and building liability insurance claim form
In an emergency, call our 24-hour emergency hotline.
Stone chip on your windscreen?
Damaged side or rear window?
Thanks to the cooperation between Sympany and Carglass®, you benefit from crystal-clear advantages when it comes to glass repairs to your car.
Please click here to make an appointment with Carglass now online (in German)