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“Update“ customer magazine

Hot-off-the-press information for Sympany policyholders

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Contents from the magazine:

December 2023

Sympany employees running for a good cause

Mitarbeitende von Sympany und Board Member der Sawera Health Foundation bei der Checkübergabe der Spende von Sympany

It’s a beautiful tradition: Sympany employees are running for a good cause in the Basel City Run. This year, the donation earned through running went to the Sawera Health Foundation, which supports children with cancer and their families.

Useful information for the new year

Frau schaut auf ihr Smartphone und lacht

With the new year come some adjustments and changes to your health insurance. Here you can find all the important information and our opening hours during the holidays.

Frequently asked questions

Are you looking for a specific document? Do you have any questions about your premium, your policy, products or mySympany? You can find the answers here.

Customer satisfaction: first place for Sympany

Over 3,000 people across German- and French-speaking Switzerland took part in the survey, which was conducted by consumer magazine K-Tipp and revealed that: “Sympany, based in Basel, has the most satisfied customers: 65% are highly satisfied with the insurer’s services.”

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