“Update” customer magazine

Hot-off-the-press information for Sympany policyholders

With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.

October 2020

mySympany: now with a messaging feature

mySympany users have several advantages. Now another one has been added to the list: the new messaging feature. You can now ask us questions about invoices or other topics directly in the customer portal and app. This saves you from switching to e-mail or the telephone. Another benefit is that the messaging feature is a secure channel of communication. We are of course continuously expanding the feature.

Premiums for 2021: your new policy is coming soon

The Federal Council published details of the new premiums for 2021 at the end of September. Find out how they have changed and when you will receive the premium invoice for January. Good news: our Customer Services team will be available to answer your questions for longer periods until the end of November.

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