“Update” customer magazine

Hot-off-the-press information for Sympany policyholders

With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.

October 2019

Fair insurance company: Sympany refunds surpluses

As in previous years, Sympany will once again be paying surpluses back to its policyholders, for both basic and supplementary insurance.

Six out of ten Sympany customers will soon receive up to CHF 400.– back in surpluses – from basic insurance alone! This article will tell you what surpluses are and whether you’re one of the lucky ones.

mySympany: discover functions and win an iPhone XS*

In future, our customers can write and receive messages in our customer portal.

Do you have a question about a benefit statement? Or perhaps you have another concern? In future, you can send us a direct message on the customer portal or in the app. This function will be integrated directly into the inbox by early 2020.

But it’s also worth taking a look at mySympany beforehand too: if you log in or register by 28 November 2019, you’ll automatically be entered into a competition to win an iPhone XS worth CHF 1'300.–.*

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