“Update“ customer magazine
Hot-off-the-press information for Sympany policyholders
With our newsletter you get the latest information on insurance policies, premiums and Sympany four times a year.
March 2026 issue
This and further information can be found in the current newsletter:
The new mySympany
Our customer portal and the mySympany app have a fresh new look, and are now even more tailored to your needs:
- New document view with status
- Clear and modern design
- Developed together with the Sympany Customer Advisory Council
How does my basic insurance work?
Which doctors can I go to, who do I need to see about something? Depending on the model, you will look for a different first point of contact – it will also be displayed in mySympany.
Medication: What does health insurance cover?
What medication is paid for by basic insurance? And what does supplementary insurance cover? We'll explain it all, and we have a cost-saving tip for you.
