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Co-payment

The Federal Health Insurance Act (KVG) stipulates that  “policyholders contribute to the costs of the benefits provided for them.” The implications of this are that, if you are ill and visit the doctor, buy medications or have been in hospital, you pay some of the costs yourself. This applies to basic insurance ›

However, a co-payment may also be required for other insurance. The co-payment in supplementary insurance explained ›

Co-payment in basic insurance

In basic insurance, the co-payment comprises the deductible, the retention fee and the hospital contribution. Sympany keeps you updated on the situation with regard to your co-payment: it is indicated on every benefit statement and can be quickly and easily checked anytime in mySympany.

Good to know:

  • You don’t have to pay a co-payment for special benefits during pregnancy. From the 13th week of pregnancy up to eight weeks after the birth, you won’t have to pay a co-payment for treatments relating to illnesses or accidents either. More information about pregnancy ›
  • If you have included accident cover in your basic insurance, you must contribute to the costs of medical treatment following an accident. This co-payment doesn’t apply if you have accident insurance through your employer. More information on accident insurance ›

This is the amount that you have to pay from your own pocket for your health care every year. If these costs exceed your annual deductible, Sympany pays 90% of the additional costs (10% is your retention fee).

Insured persons residing in Switzerland:
You independently decide the amount of your deductible. The rule is: the higher the deductible, the lower the premium. The deductible can be altered as of 1 January of each year. The deadlines are:

  • Reducing your deductible: 30 November
  • Increasing your deductible: 31 December

Please note: The notification by telephone or post must be received by Sympany by no later than 5 pm on the last working day before these deadlines. 

You have a choice of the following deductibles (amounts in CHF):

Adults Children
300
500
1000
1500
2000
2500
0
200
400
600


For basic insurance, the statutory minimum deductible for people aged 18 years and over is 300 francs. No deductible is charged for children. Adults can voluntarily increase their deductible to a maximum of 2500 francs, children to 600 francs.

Reaching the age of majority: at the age of 18, a deductible must be chosen for the first time. In order to keep your premiums low, we will suggest a deductible of 2500 francs in the next policy. This will become valid on 1 January of the year in which you turn 19.

Once you have reached your deductible, the compulsory basic insurance pays the costs of medical services and medications. However, you pay a legally stipulated but limited retention fee of 10% (40% for original preparations for which a generic or biosimilar is available. The maximum co-payment arising from the retention fee is as follows:

  • Children 350 francs per calendar year,
  • Adults 700 francs per calendar year.

Once you have reached your maximum retention fee, Sympany pays 100% of the further costs incurred in that calendar year as detailed on the basic insurance benefits list.

 

Save money with generics: lower prices, lower co-payment
  • Original preparations are often more expensive than generics. For this reason, a higher retention fee of 40% applies to original preparations. 
  • Of this, only 25% can be credited towards the regular annual retention fee of 350 francs (children) / 700 francs (adults). 
  • You must pay the remaining 15% yourself, up to a maximum of 420 francs per year. 
  • This means that your retention fee for original preparations can amount to as much as 1120 francs per year. 
  • Only once you have reached the maximum co-payment (deductible + annual retention fee + non-creditable personal share) does the basic insurance cover 100% of the cost of original medicines.
  • With generics you save twice: on the price of the medicine and on the retention fee.
     
Calculation example: costs of original preparation vs. generic
  Original preparation Generic
Price 200 CHF 140 CHF
Your retention fee 40%
80 CHF
10%
14 CHF
  • Of which creditable
25%
50 CHF
10%
14 CHF
  • Not creditable
15%
30 CHF
 
Basic insurance covers 120 CHF 126 CHF


More information on generics and branded medicines ›

 

In the event of hospital admission, the compulsory basic insurance pays both the treatment costs and the costs of accommodation and food. However, the law stipulates that, if you are admitted to hospital as an inpatient, you must contribute 15 francs per day to the costs.

The following are exempt from the hospital contribution:

  • Children aged up to 18
  • Young adults in training/education (aged up to 25)
  • Women, for benefits in the event of maternity

Co-payment in supplementary insurance

A retention fee also applies to some benefits provided under supplementary hospital, dental or outpatient insurance. However, the amount varies depending on the product and the chosen cover. You can check in mySympany which insurance policies you have taken out. The retention fee is detailed in our benefit overviews:

Benefits of the hospita supplementary hospital insurance ›

Benefits of the supplementary outpatient insurance policies plus and premium ›

Benefits of the supplementary dental insurance ›


Taken out different insurance? 
Then take a look at the general terms and conditions of insurance (GTC) ›