Usual opening times will resume on 2 January 2019: Monday to Friday, 08:00 to 17:00.
Monday to Friday: 08:00 to 17:00
+41 800 455 455
Toll-free number for calls within Switzerland. Costs may be incurred for calls from payphones, from abroad and from prepaid mobiles.
Monday to Friday: 08:00 to 17:00
+41 58 262 43 04 charges apply
24 hours a day, 7 days per week
| For callmed 24 or casamed pharm | +41 844 852 852 |
| For all other Sympany customers | +41 844 000 724 |
Toll-free number for calls within Switzerland. Costs may be incurred for calls from payphones, from abroad and from prepaid mobiles.
Worldwide cost assumption guarantee in the event of a medical emergency:
+41 41 480 44 22
| +800 55 455 500 | international toll-free number |
| +41 58 262 45 00 | charges apply |
Sympany
Customer Service Centre Basel
Spiegelgasse 12
4002 Basel
Office hours
Monday to Friday: 09:00 to 12:00 and 13:15 to 17:00
Consultations available by appointment
Sympany
Bern Agency
Dammweg 9
3013 Bern
Office hours
Closed on Mondays
Tuesday to Friday: 09:00 to 12:00 and 14:00 to 17:00
Monday to Friday: 08:00 to 17:00
+41 800 955 955
Monday to Friday: 08:00 to 17:00
+41 58 262 41 86