Open in the holidays? Wide awake at 2 a.m. to greet you with a smile? This is exactly what callmed 24 offers. With this popular basic insurance model from our health insurance scheme, a good doctor is only a phone call away twenty-four hours a day, seven days a week. When you’re ill, call +41 844 852 852 (note: the current development of the coronavirus leads to longer waiting times) from anywhere in Switzerland and wave goodbye to waiting rooms for good!
Anyone can suddenly fall ill at the weekend or during the night and need medical help. During these times, I don’t want to go straight to the emergency department at the hospital. With callmed 24, a doctor is there for me twenty-four hours a day and this gives me security.
Your callmed 24 contact person will carefully take note in writing of your complaints. Depending on the illness, you will be given tips on relieving symptoms, referred to a doctor immediately or sent directly to the emergency department. If all doctors are busy at the time, you can arrange for them to call you back. If further examinations are necessary, you’ll be referred directly to a specialist or to hospital.
Telemedical support is free for callmed 24 policyholders. The relevant cost contribution will only be due if the doctor refers you for further treatment.
Yes. Your doctor can issue prescriptions, referrals or medical certificates by email.
Note: The current development of the coronavirus leads to longer waiting times at the telemedical centre Medgate.