One-click online services for Sympany policyholders

A growing number of Sympany customers say they want to deal with their insurance matters online. That means no more queuing and – if it suits them – at 6 a.m. on a Sunday when the bread’s in the oven and the kids are still asleep. Sympany understands this and is happy to oblige.

Smartphone mit geöffneter mySympany App, abgebildet ist der Posteingang.

Keep track and protect the environment

In the mySympany customer portal, you receive all your documents online and can submit invoices and amend your details, enabling you to keep track of your insurance and protect the environment too.

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The Sympany insurance basics

No more confusing details. Here are clear answers to the most important questions about your compulsory basic health insurance and your supplementary insurance.

Customer service

+41 58 262 42 00

Contact form

Due to the coronavirus, there may be longer waiting times on phone lines. Wherever possible, please use our online channels at this time for your enquiries.

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Online services

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