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mySympany

The Sympany insurance basics

No more confusing details. Here are clear answers to the most important questions about your compulsory basic health insurance and your supplementary insurance.

A young woman sits on the sofa with her legs bent, looking at her mobile phone

Paying and submitting invoices
Coloured area (violet)

Understanding medical bills
Coloured area (yellow)

Co-payment
An elderly couple are sitting in the living room and typing on a mobile phone together.

Cost overview of taxes
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Switch insurance models
Coloured surface (wine red)

Rising premiums explained
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Frequently asked questions
A doctor on the phone with a headset and a friendly laugh

How premium-saving models work
A man sits in front of his open laptop with a smartphone in his hand

Benefit statement: reading aid
Coloured surface (beige)

Premium reduction
A toddler wearing a helmet sits on a skateboard with his legs bent, laughing as he rides along the path

Accident insurance
Front and back of the Sympany insurance card

Details of the insurance card
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Age groups OKP and VVG
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Switch to Sympany

Customer service

+41 58 262 42 00

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