Anyone who takes out a basic insurance policy in Switzerland is sent a health insurance card with an electronic chip. The card is stipulated by the Federal Law on Sickness Insurance (KVG).
If you take out a supplementary insurance policy with Sympany without basic insurance, you will receive a card without a chip.
If you take out basic insurance and supplementary insurance policies with different insurers, you will be sent several health insurance cards. Always present all cards. In this way, the doctors, pharmacies and hospitals can settle the benefits with the right insurance company.
Yes. However, in this case doctors, pharmacies and hospitals will no longer be able to access the required information about you and your insurance cover electronically. This makes settlement more laborious. Moreover, you will no longer be able to purchase medication in a pharmacy without cash.
If you would like to block the chip, please write to Sympany at:
Peter Merian-Weg 4
The Swiss Confederation obliges health insurers to provide this information electronically (Ordinance on the Insurance Card for Mandatory Health Insurance (ICO)). This gives doctors, pharmacies and hospitals easy access to patients’ personal details and information on their insurance cover.