New, please
Redesign of mySympany
Sympany’s app and customer portal have been revamped. The Customer Advisory Council was involved – it tested the prototype of the new mySympany app.
mySympany customer portal and app
This makes health insurance easy
With the mySympany customer portal and app, you can manage your health insurance online: receive all documents online, submit invoices, view billed benefits and the status of your co-payment, make changes, write messages – and all this in complete security. As an app or on your computer. mySympany makes your life easier!
Download the mySympany app
We’d love to hear your review!
Your advantages
Keep track
Of all your health insurance policies, your co-payment (deductible and retention fee), submitted receipts, outstanding invoices, messages and all documents from Sympany
Make changes
Change contact or payment details, include or exclude accident cover, change deductible, switch medical practice or basic insurance model
Submit receipts and view processing status
Upload a document or take a photo with the app and track the status up to the benefit statement
Submit invoices and view refunds
Clear display of unpaid invoices and refunds received
Receive paperless documents
with notification by e-mail or push
Direct contact to customer service
Send messages from mySympany
Show your digital insurance card
When visiting a doctor or buying medication in Switzerland
Absolutely secure
Your data is optimally protected – thanks to encrypted data transmission
