This is what our policyholders say about us
Surveys confirm satisfaction
Several representative surveys demonstrate the satisfaction of Sympany customers.
Thank you! Sympany is delighted with the positive feedback and good results. On behalf of all our employees, Sympany would like to thank policyholders for the loyalty they have shown us.
Rating: 5.0 (good) – evaluated criteria: expertise and dedication of our staff, satisfaction with our benefit statements, comprehensibility of our customer information
Rating: 5.2 (good) – evaluated criteria: contract execution, processing of benefits, customer service
Rating: 5.7 (very good) for our customer service – evaluated criteria: availability, friendliness and expertise
Rating: 8.1 (very well) – evaluated criteria: friendliness, availability, speed, price-performance ratio, an accommodating attitude to payments, comprehensibility
3rd place out of 15 in the area of customer satisfaction
4.65 out of a possible 5 stars for the handling of claims. Conclusion: one of the clearest benefit statements on the market