This is what our policyholders say about us
A lot of the feedback from satisfied customers shows that: Sympany is on track to reach its goal – making life easier for its policyholders.
Top places in the bonus.ch and SIQT surveys
In the satisfaction survey conducted by the comparison portal bonus.ch, Sympany achieved first place in the category of claims processing. More than 4,500 people took part in the survey.
Sympany also impressed in the SIQT test: In the category of transparency and convenience, our outpatient supplementary insurance took first place. On top of that we were awarded the ‘TOP customer service’ accolade.
bonus.ch: Results of the customer satisfaction survey (PDF, in German) >
SIQT: Survey supplementary insurance (in German) >
SIQT: Survey customer service health insurers (in German) >
We’re delighted to have taken the top rankings in the bonus.ch and SIQT surveys. The results are testament to the promise that we make to our customers: we’re the health insurance company that delivers excellent service and benefits.
