Either. Or. And always right: with flexhelp24, you are guaranteed to receive the best medical care without the long wait. With this basic insurance model, you decide whether to call your telemedicine centre first (+41 844 654 654 – note: the current development of the coronavirus leads to longer waiting times) or consult a doctor straight away at an HMO practice connected to flexhelp24. flexhelp24 is very straightforward and you save a lot on premiums:
With flexhelp24, I decide as and when: if things need to happen quickly, I call the telemedicine centre when I’m ill. Otherwise I’ll go to an HMO practice. It always works out!
It depends. You always have a contact person, even in emergency situations, and you receive comprehensive medical care. Depending on the situation and group practice, several medical specialists will be there for you when you’re ill.
Yes, some centres also offer specialised services alongside basic medical care. If you’re ill, please always contact your family doctor at your HMO centre first. If needed, the doctor will be more than happy to call in a specialist. Find a centre >
Yes. If needed, you can receive prescriptions, referrals or medical certificates by e-mail.
Note: The current development of the coronavirus leads to longer waiting times at the telemedical centre Medgate.