With the eedoctors app, you can have a video consultation with a doctor in Switzerland from wherever you are in the world. The virtual medical centre is part of the programme for Sympany customers. If you become unwell and are insured on the casamed family doctor or euroline (Germany or France) models, you have the option to either visit your family doctor or get help from an eedoctors doctor via video consultation – without having to make an appointment and every day from 8 a.m. to 9 p.m.
More than 90 per cent of general medical cases can be completely resolved with the video consultation.
If you are sick, you consult the doctor on duty at eedoctors via the app first. You can choose between a free chat consultation or a video consultation, which is subject to a charge.
If necessary, you will be given medical guidance, an e-prescription, a medical certificate or a referral. You can go to the ophthalmologist, gynaecologist or paediatrician directly without being referred by eedoctors.
eedoctors is the medical centre on your smartphone. The video app allows patients to be treated by doctors in Switzerland wherever they are in the world. The Swiss company and Sympany have been partners since 2018. Sympany is the first health insurance provider in Switzerland to integrate the virtual medical treatment provided by eedoctors into its compulsory basic insurance.