The website www.sympany.ch cannot be displayed correctly. Please update your browser: https://browsehappy.com

mySympany customer portal and app

This makes health insurance easy

With the mySympany customer portal and app, you can manage your health insurance online: receive all documents online, submit invoices, view billed benefits and the status of your co-payment, make changes, write messages – and all this in complete security. As an app or on your computer. mySympany makes your life easier!

Download the mySympany app

Your advantages

Keep track

Of all your health insurance policies, your co-payment (deductible and retention fee), submitted receipts, outstanding invoices, messages and all documents from Sympany

Make changes

Change contact or payment details, include or exclude accident cover, change deductible, switch medical practice or basic insurance model

Submit receipts and view processing status

Upload a document or take a photo with the app and track the status up to the benefit statement

Submit invoices and view refunds

Clear display of unpaid invoices and refunds received

Receive paperless documents

with notification by e-mail or push

Direct contact to customer service

Send messages from mySympany

Show your digital insurance card

When visiting a doctor or buying medication in Switzerland

Absolutely secure

Your data is optimally protected – thanks to encrypted data transmission

Useful tips: How mySympany makes your life easier

A man sits in front of his open laptop with a smartphone in his hand

Top tips on staying organised in a digital world

Go paperless!

Some people still prefer paper, while others are more than happy to be free of filing and shelves full of folders. It takes a bit of getting used to, but it’s possible to stay organised in a digital world. We have some top tips to help you go paperless.