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mySympany

All the insurance you need.

Services and facts worth knowing about health insurance

  • Sick – what now?
    Which doctor can I see, what do I need to report to whom? How your basic insurance works.

  • Cost overview for the tax return
    How to find your tax statement

  • Change data
    Change your address, phone number or E-mail

  • Invoices
    Paying and submitting invoices

  • Accident or claim?
    Report accidents or make a claim online easily

  • Cost-saving tips and discounts
    Savings on premiums and medicines

  • Switch insurance model
    How to alter your health insurance cover

  • Request for advice
    Our sales team would be happy to advise you over the phone or in person

  • FAQ
    Answers and tips at a glance

Sympany, more than just a health insurer

At Sympany, you will also find the right insurance solution for your vehicle, your household contents and your business.

A man and a woman sit in front of a red Buildings and look at his mobile phone together

Recommend Sympany
A young woman with a striped shirt lies on the ground with her eyes closed and enjoys the sun

Customer satisfaction
The Sympany Customer Advisory Council, consisting of several people of different ages and genders

The Sympany Customer Advisory Council
A man of about 50 is sitting on the kitchen floor, repairing something and talking on the phone

Household contents and building insurance
A man and a woman lie in bed, he bends over her, she laughs

Pension provision and third pillar
Man in a pink shirt sits on the couch with a laptop and looks out of the window

New to Switzerland: welcome!

Relevant now

Redesign of mySympany

Sympany’s app and customer portal have been revamped. The Customer Advisory Council was involved – it tested the prototype of the new mySympany app.

Marco Häfliger appointed as an Executive Board member

Marco Häfliger heads Sympany’s new Existing Customers business area from 1 March 2026.

Insured persons in the Canton of Zug: hospital treatment abroad

We recommend that insured persons residing in the canton of Zug or border commuters working in the canton of Zug take out travel or international health insurance when travelling to countries outside the EU/EFTA or the United Kingdom.

Customer satisfaction: Sympany takes the top spot

Sympany customers are the most satisfied. This is shown by surveys conducted by bonus.ch, Handelszeitung and SIQT. Our policyholders are highly satisfied with Sympany's service.

Top ratings for Sympany from bonus.ch, HZ Insurance and SIQT

Request advice or a quote

Please contact us - via the contact form or by telephone on +41 58 262 39 70.

Customer service

+41 58 262 42 00

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