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You will have received your policy with your new premium in October. If you pay your premium by standing order, remember to adjust the amount as of 1 January 2022.
Please note that health insurance premiums must be paid in advance. That means you need to pay your premium for January 2022 by the end of December 2021.
You will automatically receive the cost overview for your 2021 tax return in January. This includes the premiums and all invoices that Sympany processed between 1 January and 31 December 2021. Receipts that we do not settle until 2022 will be listed in the 2022 cost overview.
Invoices cannot be listed retrospectively on the 2021 cost overview. Please therefore keep the benefit statements sent to you throughout the year in case the tax authorities have any queries.
2021 is drawing to a close, and things will start to wind down. But we always have someone on hand to listen to your concerns.
You can find all the telephone numbers, contact forms and addresses you will need under ‘Contact’.
Please check the Christmas opening times and the new opening times for the advisory centre for 2022.
You can take care of your most frequent insurance requests online at any time, from changing your address to amending your contract.
In the customer portal and in the app, you can manage your payment details, submit invoices, receive your documents online and much more.
Thank you for choosing us as your insurance provider this year. We wish you and your loved ones a wonderful festive season and a happy, healthy start to 2022!
