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You will have received your policy with your new premium in October. If you pay your premium by standing order, remember to adjust the amount as of 1 January 2023.
Please note that health insurance premiums must be paid in advance. That means you need to pay your premium for January 2023 by the end of December 2022.
You will automatically receive the cost overview for your 2022 tax return in January. This includes the premiums and all invoices that Sympany processed between 1 January and 31 December 2022. Receipts that we do not settle until 2023 will be listed in the 2023 cost overview.
Invoices cannot be listed retrospectively on the 2022 cost overview. Please therefore keep the benefit statements sent to you throughout the year in case the tax authorities have any queries.
2022 is drawing to a close, and things will start to wind down. But we always have someone on hand to listen to your concerns.
You can take care of your most frequent insurance requests online at any time, from changing your address to amending your contract.
You can find all the telephone numbers, contact forms and addresses you will need under ‘Contact’.
Please check the opening times.
In the customer portal and in the app, you can manage your payment details, submit invoices, receive your documents online and much more.
