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All adult family members can now register for mySympany – previously only the main policyholder was able to do so. From now on, they can manage their own insurance, submit receipts and use other features. Find out everything you need to know here.
Family members registered in mySympany can independently
Until now, only the person acting as Sympany’s contact person for the family – i.e. the main policyholder – could register for mySympany. This person manages the insurance policies of everyone under a family policy and will continue to be in charge of the main profile in the mySympany family account.
Registered family members will be given limited access to the family account. They can only manage their own insurance policy, and not the policies of other family members. You can find out exactly what this means in the Profiles and user roles in the family account section.
Adult family members can register via the mySympany registration page.
You can find answers to your questions in the mySympany FAQ.
Of all your health insurance policies, your cost contribution (franchise and deductible) and your first contact in case of illness
Include or exclude accident cover, change franchise, switch insurance model or medical practice
Upload documents or take a photo with the app. Plus: overview of the most recently uploaded documents.
Send messages from mySympany
When visiting a doctor or buying medication in Switzerland
Your data is optimally protected – thanks to login with two-factor authentication and encrypted data transmission
The main profile offers a full range of features and access to information about all co-insured family members. The main profile is always managed by the main policyholder. This is the person who receives all correspondence from Sympany and pays the bills.
Full range of features in the main profile:
Adult registered family members will be given limited access to the family account. They see information that relates exclusively to them personally and can only manage their own insurance policy.
Range of features for family members:
If a family member wants the full range of features, they will need their own account. This means that their policy will be split from the family policy and they will become the main policyholder. They will then receive their own mySympany account and will be able to use all the features. More about policy splitting ›
