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Services and facts worth knowing about health insurance

  • Sick – what now?
    Which doctor can I see, what do I need to report to whom? How your basic insurance works.

  • Cost overview for the tax return
    How to find your tax statement

  • Change data
    Change your address, phone number or E-mail

  • Invoices
    Paying and submitting invoices

  • Accident or claim?
    Report accidents or make a claim online easily

  • Cost-saving tips and discounts
    Savings on premiums and medicines

  • Switch insurance model
    How to alter your health insurance cover

  • Request for advice
    Our sales team would be happy to advise you over the phone or in person

  • FAQ
    Answers and tips at a glance

Sympany, more than just a health insurer

At Sympany, you will also find the right insurance solution for your vehicle, your household contents and your business.

Relevant now

mySympany: login for family members

All adult family members can now register for mySympany – previously only the main policyholder was able to do so. From now on, they can manage their own insurance, submit receipts and use other features. Find out everything you need to know here.

Positive financial year closes with good results

The strategic realignment is bearing fruit – Sympany reports a profit of CHF 22.5 million for the 2024 financial year. With equity of CHF 395 million and a solvency ratio well above the legal minimum, the company’s foundations remain very sound. Sympany records above-average customer growth as of 2025.

Wasp stings: here’s what helps with swelling, itching and other reactions

Wasp stings are usually harmless, but they can be life-threatening in certain circumstances. We’ll explain how to treat stings at home and when it’s time to visit your doctor.

Customer satisfaction: Sympany takes the top spot

Sympany customers are the most satisfied. This is shown by surveys conducted by bonus.ch and Handelszeitung. Our policyholders are highly satisfied with Sympany's service.

Calculate premium for health insurance now

Premium calculator health insurance