Merger of Vivao Sympany AG, Moove Sympany AG and Kolping Krankenkasse AG
The Sympany brand includes several different insurance companies. Sympany is now taking a step to simplify our setup and will be merging Moove Sympany AG and Kolping Krankenkasse AG with Vivao Sympany AG on 1 January 2024. Only Vivao Sympany AG will continue to offer basic insurance and daily sickness allowance policies after this date. As part of this process, Vivao Sympany AG will take on all rights and obligations of Moove Sympany AG and Kolping Krankenkasse AG. The merger is being carried out in coordination with the Federal Office of Public Health (FOPH).
What will change for policyholders?
Vivao Sympany AG
Nothing will change as far as you are concerned.
Moove Sympany AG and Kolping Krankenkasse AG
Your insurance will be switched to Vivao Sympany AG automatically on 1 January 2024. You do not need to do anything else. Your insurance cover, entitlements and our services will remain unchanged.
The supplementary insurance policies offered by Sympany Versicherungen AG are not affected by this merger.
Other questions and answers
The 2024 premiums have not yet been fixed. You will receive your new policy for 2024 by the end of October 2023 at the latest.
Yes, you will receive a new insurance card from Vivao Sympany AG by the end of January 2024 at the latest. Until then, your current insurance card will remain valid.
If you do not want to switch to Vivao Sympany AG, you may cancel your basic insurance and/or daily sickness allowance policy by 30 November 2023.
You may only cancel your basic insurance policy if all outstanding amounts have been paid. Any outstanding amounts owed to Moove Sympany AG and Kolping Krankenkasse AG shall be transferred to Vivao Sympany AG, and debt enforcement proceedings and certificates of loss will continue to apply.
The three Sympany insurance companies Vivao Sympany AG, Moove Sympany AG and Kolping Krankenkasse AG have very similar premiums and offerings. This merger will consolidate a larger number of policyholders into a single company. This helps to develop premiums in an overall more stable and sustainable way.
The merger also helps to simplify Sympany’s health insurance offering: there will only be one Sympany company offering basic insurance and daily sickness allowance, instead of three.
The merger only affects basic insurance and daily sickness allowance. Supplementary insurance policies will not be affected. They will continue to be provided by the Sympany Versicherungen AG insurance company.
All the insurance you need – and that’s not going to change
