Sympany annual results 2025: Positive results and forward-thinking developments
Sympany can once again reflect on a successful financial year. The company is in a strong financial position and is well placed for the future in terms of both its strategy and organisation.
Basel, 22 April 2026 – Sympany closed the 2025 financial year with a profit of CHF 30.1 million and equity of CHF 425 million. At the same time, the combined ratio and the solvency ratio have improved further. The cost-covering premiums, efficient benefit cost management, comprehensive invoice verification procedures and the further fall in the administrative cost ratio were particularly important for this good result. In addition, the investments generated good returns.
The total premium volume is CHF 1.41 billion, while net benefits stand at CHF 1.18 billion. The underwriting result improved to CHF 7.4 million. In basic insurance, the result was reduced, above all due to the significantly higher contributions to risk compensation, which doubled compared with the previous year due to the strong growth in customers in 2025 and the resulting change in policyholder structure. The Sympany Group’s combined ratio is a pleasing 99.5%.
As of 1 January 2026, around 267,300 customers were insured with Sympany under basic insurance in accordance with the Federal Health Insurance Act (KVG) (previous year: 276,200). Following the exceptionally high growth in the previous year, the decline is in line with expectations. Sympany’s basic insurance for border commuters gained around 3,700 new policyholders. Sympany is not only the price leader in this area, it is also the provider with the most experience. In the corporate customer business with loss of income and accident insurance for SMEs, profitability improved again in 2025. The growth targets were also exceeded, and there were pleasing developments in new customer acquisition.
Well placed for the future
With a clear focus on efficiency, Sympany was able to increase its profit year-on-year and optimise key figures. Christian Conti, CEO, says, “Sympany is also well placed in terms of both its strategy and organisation. The Existing Customers business area was created in March 2026, giving even greater emphasis to customer support and customer loyalty.” Further organisational adjustments take into account changes in the Executive Board, including as a result of two retirements due in 2026 and 2027. With these forward-thinking developments, Sympany is laying the foundations for successfully implementing its strategy.