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Code of Conduct

The Code of Conduct lays down principles and rules governing our conduct during our day-to-day work. These are founded on our values simple, cooperative and adding value and foster a shared understanding of how to do business in an honest and ethically responsible way.

Our values

  • Passionate
    We take a responsible approach towards our customers and we never fail to wow them by ensuring that they are happy with each and every interaction they have with us.
  • Enterprising
    We are entrepreneurial in the way we think and act, we generate new opportunities for growth and we are bold and decisive when setting out our future business path.
  • Flexible
    We are curious and keen to learn, always taking change in our stride.
  • Respectful
    We take different perspectives on board to come up with good solutions and treat each other – especially our colleagues, policyholders and business partners – with respect.

The members of the Foundation Board/Board of Directors and Executive Board, all managers and employees commit themselves, in the interests of the company, to live out the values of Sympany in their day-to-day work and in the way they deal with clients, partners, service providers, the authorities, the public and work colleagues and to adhere to the Code of Conduct.