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Code of Conduct

The Code of Conduct lays down principles and rules governing our conduct during our day-to-day work. These are founded on our values simple, cooperative and adding value and foster a shared understanding of how to do business in an honest and ethically responsible way.

Our values

  • Passionate
    We take a responsible approach towards our customers and we never fail to wow them by ensuring that they are happy with each and every interaction they have with us.
  • Enterprising
    We are entrepreneurial in the way we think and act, we generate new opportunities for growth and we are bold and decisive when setting out our future business path.
  • Flexible
    We are curious and keen to learn, always taking change in our stride.
  • Respectful
    We take different perspectives on board to come up with good solutions and treat each other – especially our colleagues, policyholders and business partners – with respect.

The members of the Foundation Board/Board of Directors and Executive Board, all managers and employees commit themselves, in the interests of the company, to live out the values of Sympany in their day-to-day work and in the way they deal with clients, partners, service providers, the authorities, the public and work colleagues and to adhere to the Code of Conduct.

Sympany Code of Conduct (in German)

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