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Terms and conditions of entry

You have read through the following terms and conditions carefully and, by submitting your registration for the service, you declare that you agree with the following terms and conditions. You can cancel your registration at any time.

Only people aged 18 or over may participate. All employees of Sympany Services AG and all employees of third-party companies involved in organising this prize draw are also excluded from entering.

General terms and conditions

Entering the competition is independent of any financial contribution, the completion of a legal transaction or the order of an offer. The judges’ decision is final and we will not enter into any correspondence about the draw. The entry deadline set for the relevant competition applies. The winners will be informed in writing or by telephone. The winnings will not be paid out in cash. Any possible tax obligations arising from the winnings are not the responsibility of the Sympany Group (Sympany Foundation, Sympany Services AG, Vivao Sympany AG, Moove Sympany AG, Kolping Krankenkasse AG and Sympany Versicherungen AG) and the Group companies will not assume any other liability, particularly in connection with the prizes to be drawn.

Use of the data

By entering, you declare that you agree that the Sympany Group can use the data you provide for marketing purposes. The data you provide can be used by the Sympany Group for establishing personal contact with you and/or sending Sympany advertising material. If you do not wish to receive offers from us, you can revoke the use of your data for advertising purposes at any time. The following data is stored in log files when you access our website: IP address, date/time, query string when accessing the website (URL including variable), general information transferred about the operating system, including the browser and browser query. The information from the entry form and the date/time will be stored in the database.

Data protection declaration

The Sympany Group respects your privacy, which it protects in all activities on the Internet with utmost priority. This means that we undertake to treat the information you provide with care and a sense of responsibility at all times. This additionally and particularly concerns our work with partners and sponsors. However, the Sympany Group does not assume any liability for third parties.

Website analytics and cookies

This website uses Google Analytics and Google Conversion Tracking, which are web analytics services provided by Google Inc. (Google). Google Analytics and Google Conversion Tracking also use cookies. These are text files that are stored on your computer and allow your use of the website to be analysed. Please refer to the Google Analytics Terms of Service in this context:
“The information generated by the cookie (which is not necessarily identical to the access data mentioned above) about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile website activity reports for website operators and provide other services related to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Under no circumstances will Google link your IP address with other data held by Google Inc. You may disable the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to fully use all the functions of this website. By using this website, you consent to the processing of the data collected about you by Google in the manner described above and for the aforementioned purpose.”
This website also uses Facebook remarketing/retargeting (Custom Audiences). Please refer to Facebook’s terms of use regarding this.


This website integrates the Facebook pixel from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit this website, a direct link is established between your browser and the Facebook server via the Facebook pixel. This informs Facebook that you have visited this website from your IP address. This allows Facebook to link your visit to this website with your user account. The information received in this way can be used for displaying Facebook ads or for tracking and analytics features (via the Facebook pixel). We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information about this in Facebook’s privacy policy. If you do not want Custom Audiences to collect any information, you can deactivate Custom Audiences in your Facebook account.

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