Sympany pays back surpluses in basic and supplementary insurance to customers for third time in a row
Basel, 3 September 2018 – Surpluses arise if the costs of medical treatment end up being much lower than anticipated when setting premiums. As a fair insurance company, Sympany believes that this money belongs to policyholders.
In basic insurance, Sympany pays out surpluses according to the canton of residence, whereas in supplementary insurance, surpluses are paid out according to insurance product. This time, people with basic insurance from Vivao Sympany AG in the cantons of Aargau, Bern, Basel-Landschaft, Basel-Stadt, Fribourg, Lucerne and Solothurn will benefit. The repayments will range from CHF 50 to CHF 370 per policyholder, depending on the canton. For the supplementary insurance, persons with various supplementary hospital insurance policies will receive surplus payments.
In total, six out of ten Sympany customers will receive surplus refunds this year. The total payout amounts to CHF 18.8 million.
“We handle our customers’ premiums on a trust basis,” says Michael Willer, CEO of Sympany. “It therefore goes without saying that we, as a fair insurance company, should pay back any surpluses that arise.”