Blurry images are so ‘last year’: with the new scan function, you can create high-quality digital images of documents. We will soon be integrating this function into the mySympany app.
While you are taking the photograph, you will see tips to help make your photo as sharp as possible and ensure the details on medical bills or other documents are clearly legible. For example, the mySympany app tells you if it is too dark or you are not pointing your smartphone directly at the document. Once the image is sharp and well lit, the app takes the photo itself.
The higher the quality of any document submitted, the faster it can be processed – there is no need for Sympany to do any manual processing. This will ensure you receive your benefit statements as fast as possible.