mySympany: not in the club yet?

Sign up for the customer portal and make the most of its many advantages!

mySympany makes life easier: receive all your documents online, submit invoices directly and keep track of your health insurance matters. Get started straight away:

Register now – it’s easy:

mySympany. In the app or on the computer:

Here’s how it works:

Your advantages

  • Keep track: of policies, invoices, claim receipts and cost contributions (franchise and deductible)
  • Receive paperless documents: with notifications
  • Submit invoices and claim receipts: upload documents or photograph them using the app
  • Present your digital insurance card: at your doctor’s appointments or when you’re purchasing medication in Switzerland (please note: if you’re abroad you still need an insurance card with an electronic chip)

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Questions and answers

Customer service

+41 58 262 42 00

Contact form

Due to the coronavirus, there may be longer waiting times on phone lines. Wherever possible, please use our online channels at this time for your enquiries.


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