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Basic health insurance flexhelp24

Telmed/HMO model

If you’re ill, always contact a flexhelp24-affiliated HMO centre or the Medgate telemedical centre first.
Your contact coordinates your treatment and, if necessary, refers you to your family doctor, a specialist or the hospital. You can contact your ophthalmologist, gynaecologist or paediatrician directly – no need for a referral.
You pay up to 17% less in premiums than for a model with a free choice of doctor.

Either. Or. And always right: with flexhelp24, you are guaranteed to receive the best medical care without the long wait. With this basic insurance model, you decide whether to call the Medgate telemedical centre first (+41 844 654 654) or consult a doctor.

Our benefits for you

Outpatient conventional medicine and alternative medicine
Treatment given by doctors, chiropractors and other medical practitioners (if prescribed by a doctor); acupuncture, anthroposophic medicine, traditional Chinese medicine (TCM), classic homoeopathy and phytotherapy
Medication
According to the statutory lists of medicines and if prescribed by a doctor
Hospital
General ward (multiple occupancy rooms) according the list of hospitals of your canton of residence
Maternity
Check-ups, delivery, breastfeeding advice
Emergencies
In Switzerland: emergency transport, rescue costs. Abroad: outpatient and inpatient (multiple occupancy room)
Special benefits
Medical aids, e.g. spectacles/contact lenses up until 18 years of age; spa therapy if prescribed by a doctor; treatment in a care home or at home (Spitex); vaccines; gynaecological check-ups (every three years); dental treatment following an accident or serious illness
Benefits minus franchise and deductible

Your advantages at Sympany

mySympany – paperless insurance: submit invoices, access documents, keep track
It’s fair: lower costs = money back
Immediate help: professional advice around the clock

The basic health insurance products are offered by Vivao Sympany AG, Moove Sympany AG and Kolping Krankenkasse AG.

Contact us

+41 800 455 455

or use the contact form

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