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Basic health insurance flexhelp24

Telmed/HMO model

If you’re ill, always contact a flexhelp24-affiliated HMO centre or the Medgate telemedical centre first.
Your contact coordinates your treatment and, if necessary, refers you to your family doctor, a specialist or the hospital. You can contact your ophthalmologist, gynaecologist or paediatrician directly – no need for a referral.
You pay between 16 and 17% less in premiums than for a model with a free choice of doctor.*

Either. Or. And always right: with flexhelp24, you are guaranteed to receive the best medical care without the long wait. With this basic insurance model, you decide whether to call the Medgate telemedical centre first (+41 844 654 654) or consult a doctor.

Our benefits for you

Outpatient conventional medicine and alternative medicine
Treatment given by doctors, chiropractors and other medical practitioners (if prescribed by a doctor); acupuncture, anthroposophic medicine, traditional Chinese medicine (TCM), classic homoeopathy and phytotherapy
Medication
According to the statutory lists of medicines and if prescribed by a doctor
Hospital
General ward (multiple occupancy rooms) according the list of hospitals of your canton of residence
Maternity
Check-ups, delivery, breastfeeding advice
Emergencies
In Switzerland: emergency transport, rescue costs. Abroad: outpatient and inpatient (multiple occupancy room)
Special benefits
Medical aids, e.g. spectacles/contact lenses up until 18 years of age; spa therapy if prescribed by a doctor; treatment in a care home or at home (Spitex); vaccines; gynaecological check-ups (every three years); dental treatment following an accident or serious illness
Benefits minus franchise and deductible

Your advantages at Sympany

mySympany – paperless insurance: submit invoices, access documents, keep track
It’s fair: lower costs = money back
Immediate help: professional advice around the clock

*	Example 1 – discount of 16%: adult premium in Affoltern am Albis ZH, CHF 2’500.– deductible, without accident cover, Kolping Krankenkasse AG Example 2 – discount of 17%: adult premium in Solothurn SO, CHF 2’500.– deductible, without accident cover, Kolping Krankenkasse AG

The basic health insurance products are offered by Vivao Sympany AG, Moove Sympany AG and Kolping Krankenkasse AG.

Contact us

+41 800 455 455

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