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The costs of treatment by doctors or in hospitals (general ward) – e.g. investigations, diagnosis, medical care – are paid for by the basic insurance, less the excess and deductible.
Doctor and patient should jointly decide the appropriate treatment in the case in question. The doctor is obliged to inform the patient about the entire factual and legal situation (treatment options, costs and compensation by the health insurance company).
Service providers – e.g. laboratories, hospitals and general practitioners – send invoices directly to the health insurance companies, which check the invoices and handle the administration.
If, in exceptional cases, you receive an invoice, please forward this to the health insurance company with which you have your basic insurance, e.g. Sympany:
Peter Merian-Weg 4
Or submit the invoice via mySympany.
The federal government pays the costs …
From 15 March 2021, the federal government will now cover all costs of rapid tests. This means you can get tested free of charge even if you have no coronavirus symptoms.
The rule will continue to apply regarding coverage of the costs of PCR tests, and depends on why you are getting tested:
You find more information in the fact sheet Coronavirus – coverage of cost of the analyses and associated care (in German).
The COVID-19 vaccination is free of charge for all people with mandatory health insurance in Switzerland.
The cantons pay patients’ deductibles and co-finance logistics, organisation and infrastructure together with the federal government. Compulsory health insurance covers the costs of administering the vaccine and contributes CHF 5 per dose. Should the vaccine prove more expensive, the federal government will pay the difference.
Do you have symptoms and are unsure what to do? Take the coronavirus check online and you will receive a recommendation from the Federal Office of Public Health about what to do.
Tip: the doctors at Medgate and eedoctors can advise and treat you at home via chat, phone or video conferencing – convenient for you and safe for everyone else.
Current information on the coronavirus situation in Switzerland and internationally can also be found on the website of the Federal Office of Public Health or call the Federal Office of Public Health hotline: