The insureds of Vivao Sympany will have customer advisors in Lausanne at their personal disposal from 4 October 2010. The new customer centre will be open Mondays to Fridays from 8.30 am to 12.00 and from 1.30 pm to 5.00 pm and be located in the same building as the Trust Sympany Team, who serve the Sympany Group's corporate customers.
The new customer centre will be headed by Angelo Barbera, who has many years' experience of working in the insurance sector of French-speaking Switzerland. He and his two staff will be providing the existing insureds of Vivao Sympany with advice in writing, by telephone and, of course, in person on site. They will also be advising new customers about the wide range of products offered by Vivao Sympany, in particular its interesting managed care insurance models at attractive premiums.
In addition to health insurance, Sympany offers motor, household contents and liability insurance. With combination solutions, customers benefit from comprehensive security from a single provider as well as from attractive combination discounts on their insurance premiums.
"Lausanne is an ideal place for us and for our insureds", stresses Reto Toscan, Market Head and Member of the Executive Board of the Sympany Group: "It is important for us to have a presence in French-speaking Switzerland."